IBM has entered a deal with Shanghai Pudong Airport, under which IBM will deliver new "common use" self-service check-in kiosks in its new terminal so that passengers from different airlines can share a single kiosk for check-in themselves.
The $2 million two-year contract is the first significant airport Common Use Self-Service (CUSS) project to be delivered in China with a locally designed and built kiosk solution, IBM reported.
The Common Use Self-Service (CUSS) standard was developed by the members of the International Air Transport Association to make passenger check-in easy and efficient while allowing multiple airlines to maintain branding and functionality.
Northwest Airlines is the first to offer its travelers self-service check-in at the new terminal at Pudong Airport with other airlines at Pudong to follow.
Travelers are served at a free-standing unit containing an IBM Anyplace kiosk, card reader, boarding pass printer, and passport reader. The kiosk uses IBM CUSS middleware developed by IBM Canada and implemented by IBM China. In total Shanghai has installed a total of 80 of the new IBM kiosks.
The CUSS standard lets the passenger select their specific airline from a common screen of all available airlines on a touch screen. The CUSS program then brings into service that particular airlines self-service application to let the passenger complete the check-in process and obtain the bar coded boarding pass.
check in (AIRPORT) phrasal verbto show your ticket at an airport so that you can be told where you will be sitting and so that your bags can be put on the aircraft:
Passengers are requested to check in two hours before the flight.
check-in Show phonetics
noun [C]the place at an airport where you show your ticket so that you can be told where you will be sitting:
A representative from the tour company will meet you at the check-in.
I'll meet you at the check-in desk.
self-service Show phonetics
adjectiveespecially in a shop or restaurant, not being served by an employee but collecting goods or food yourself:
a self-service salad bar
self-service UK petrol/US gas pumps
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